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CCNA 4 CHAPTER 2

1
During an evaluation of the currently installed network, the IT staff
performs a gap analysis to determine whether the existing network infrastructure can
support the desired new features. At which stage of the Cisco Lifecycle Services
approach does this activity occur?

Prepare Phase

Plan Phase

Design Phase

Implement Phase

Operate Phase

Optimize Phase


2
Which stage of the Cisco Lifecycle Services strategy is usually
completed before an organization issues a Request For Proposal (RFP) or Request For
Quotation (RFQ)?

Prepare Phase
Plan Phase

Design Phase

Implement Phase

Operate Phase

Optimize Phase


3
What is the purpose of SNMP?

to facilitate the exchange of information between devices and the NMS

to monitor and control managed network devices

to report user logins to a monitoring station

to verify traffic throughout the network and keep a log of all activity


4
During an analysis of a customer network, several possible
opportunities for network improvement are identified. At which stage of the Cisco
Lifecycle Services does this process occur?

Prepare Phase

Plan Phase

Design Phase

Implement Phase

Optimize Phase

Operate Phase


5
What provides the initial data for the Optimize Phase?

performance monitoring

business goals

technical goals

RFP


6
Which two statements are true regarding the response to an RFQ?(Choose two.)

The response should be brief.

it should strictly conform to the formatting requirements specified by the RFQ.

Only the items that the contracting company will be addressing should be
answered.

The response helps the customer compare pricing with other potential contractors.

The response is more complicated than a response to a RFP.


7
What are two disadvantages of using a bottom-up approach instead
of a top-down approach to network design? (Choose two.)

It can result in an inappropriate network design.

A new design cannot be implemented right away.

It does not take into account the business goals of the company.

This approach is not commonly practiced and is therefore not as well known.

It requires tedious and time-consuming meetings with the customer to develop an
understanding of the organization.


8
What is a business constraint that may impact the WAN design of a company?

company policy regarding specific operating systems on LAN devices

current monitoring protocols implemented on end-user devices

non-availability of end users during implementation

company policy requiring the use of specific vendor networking equipment due to
partnerships



9
What is the purpose of preparing a business case?

to justify the financial investment in implementing the technology change

to provide an example of a previous job done in the RFP

to define the technical requirements of the network

to define timelines and critical milestones


10
What is the purpose of creating a prioritized list of technical
requirements?

defines the project scope

determines the business profitability

creates a feasibility report for analysis

identifies existing and new user groups


11
A network engineer is analyzing the network of a potential client
company to identify problems and determine whether a network upgrade or addition is
needed. Which role in the sales team is this engineer assuming?

post-sales field engineer

pre-sales engineer

account manager

network designer


12
Which two statements best describe the responsibilities of an
account manager? (Choose two.)

acts as the primary point of contact between the company and the client

directs the sales teams and support personnel

provides technical support to critical clients

selects the equipment and technologies to be used for the client solution

acts as the network design lead


13
What is the purpose of system-level acceptance testing?

To develop an installation plan for the newly designed network

to train end users and support personnel on the newly installed network

to check that the newly installed network meets the business goals and design
requirements


to justify the financial investment required to implement the technology change


14
What is a purpose of establishing a network baseline?

It provides a statistical average for network performance.

It manages the performance of network devices.

It creates a point of reference for future network evaluations.

It checks the security configuration of network devices.


15
When should a network baseline be performed within the stages of the Cisco Lifecycle Services?

Prepare Phase

Plan Phase

Design Phase

Implement Phase

Operate Phase


16
What are two benefits of using a top-down approach instead of a bottom-up approach to
network design? (Choose two.)

incorporates organizational requirements

allows for a quick response to a design request

requires less time up front to create a network design

clarifies design goals from the perspective of applications and network solutions

facilitates a design by using devices and technologies that are based on previous
experience


17
Which software component is installed on network devices that are managed through SNMP?

management agents
management stations

network management protocol

Management Information Base (MIB)


18
A network engineer working for a contracting company is
informed of a pre-bid meeting with a potential client. What purpose does the network
engineer have for attending the pre-bid meeting?

to submit request for proposal responses

to discuss proposed installation and monitoring plans

to perform system-level acceptance tests on the current network

to clarify project scope and timelines not included in the original request for proposal

to create a business case outlining reasons for financial investment in a network
upgrade


19
A major corporation has decided to hire someone to upgrade their
network infrastructure. A network consulting company wants the job. What document
must the network consulting company obtain to learn about the business goals, the project
scope, the requirements for the new network and the expected deliverables?

Business Case

Project Plan

Request for Proposal

Request for Comments


20
A corporation (client) wants a network upgrade and is putting out a
request for services to various network consulting companies (contractors). A RFQ is
required. Which statement is true concerning the RFQ?

sent from the contractors to the client in response to a RFP

sent from the client to the contractors along with the RFP to provide more specific
technical details

sent from the client to the contractors in place of a RFP when the technical
specifications of a project are known


sent from the contractors to the client outlining reasons for financial investments
for the network upgrade


21
Which stage of the Cisco Lifecycle Services involves proactive
management to identify and resolve issues before the organization is affected?

Prepare Phase

Plan Phase

Design Phase

Implement Phase

Operate Phase

Optimize Phase


22
Why is it important to prioritize business goals when developing
network design?

to ensure that the least expensive technologies are implemented first

to simplify the configuration, administration, and monitoring of the newly
installed network

to anticipate the effects of changes and growth of the business

to adhere to the best opportunities to contribute to the success of the business


23
Which two items help identify business goals and priorities before
a new network project starts? (Choose two.)

installation

motivation

profitability

trustworthiness

customer satisfaction


24
A network engineer working for ABC company is writing a
response to an RFP for a network upgrade and must create an executive summary. Which
statement describes the basic components of an executive summary?

quick overview of the problem, the recommended solution, and the justification
for ABC company doing the job


detailed description of the solution, including but not limited to, timelines, turnover
schedule, warranty information, and emergency recovery information

detailed description of costs including, the cost of software and hardware
components, licensing requirements, labor cost, and other applicable fees

multiple page document containing additional information such as detailed lists of
equipment required, diagrams, company background information, and insurance coverage


25
In a network management architecture, which statement best
describes a management agent?

communication protocol used between a management station and managed device

standardized database that a device keeps about itself concerning network
performance parameters

host with the management application loaded that is used by the administrator to
monitor and configure network devices

software running on a managed device to collect network information and allow
that device to be managed by a management station

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